Managed Services

Guarantee continuity of business with premium IT management. Thanks to the unique collaboration between Qualogy Netherlands and Qualogy Caribbean, our service desk is open all day and evening. We are ready to assist you any time between 8 AM and 10 PM (CET). That’s how we make sure your systems are always running smoothly.

Choose your service level

You can choose your own service level. We offer round-the-clock service or service when desired, during office hours, on specific days or in case of emergency.

We offer 3 support levels for technical and functional management:
1. Service Level Agreement secondary support
2. Service Level Agreement tertiary support
3. Emergency Response Team

Tip: buy credits

Do you wish to always have our professionals standby, at an attractive rate? Determine in advance how much capacity is required yearly and subsequently record this when buying credits.

Our expertise

Database

Infrastructure

Our services

Service Level Agreement for secondary and tertiary support

Emergency Response Team for tertiary support

24/7 standby

Our health checks

Oracle Database Health check

Microsoft SQL Server Health Check

More information

Would you like to know more about Managed Services by Qualogy Caribbean? Please contact Nilesh Bishesar using info_caribbean@qualogy.com.